Privacy Policy
Last updated: January 2025
1. Introduction
My Beauty Space ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
We collect the following types of personal information:
- Name and contact information (phone number, email address)
- Appointment history and preferences
- Payment information (processed securely through third-party payment processors)
- Any health or allergy information you voluntarily provide for treatment purposes
3. How We Use Your Information
We use your personal information for the following purposes:
- To schedule and manage appointments
- To send appointment confirmations and reminders via SMS/text message (with your consent)
- To provide and improve our services
- To process payments
- To communicate with you about your appointments and services
- To comply with legal obligations
4. SMS/Text Messaging Consent
When you provide your phone number and consent to receive text messages, you agree to receive SMS messages from My Beauty Space for:
- Appointment confirmations
- Appointment reminders
- Service-related communications
Important Information:
- Message and data rates may apply, depending on your mobile carrier plan
- Message frequency varies based on your appointment schedule
- You can opt-out at any time by replying "STOP" to any message
- You can opt back in by replying "START" or contacting us directly
- For help, reply "HELP" to any message
By providing your consent, you confirm that you are the owner or authorized user of the phone number provided and that you agree to receive text messages at that number.
5. Disclosure of Information
We do not sell your personal information. We may share your information only with:
- Service providers who assist us in operating our business (e.g., booking systems, payment processors, SMS service providers) - they are contractually obligated to protect your information
- Legal authorities when required by law or to protect our rights
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Withdraw your consent for SMS/text messaging at any time
- Request deletion of your personal information (subject to legal and contractual obligations)
- File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: